|Implemented in this survey?|
In 2005, the US Centers for Medicare and Medicaid Services (CMS) began to participate in the Hospital Quality Alliance which makes information on hospital performance available to the public. Its goal is to help patients make informed decisions and improve hospital quality.
In 2005, the Hospital Compare website only provided data on the treatment of heart attack, heart failure, and pneumonia (see also HPM report "The Medicare Hospital Compare Website"). The website has added three new measures:
One measure was modified to reflect current treatment guidelines - Acute Myocardial Infarction (AMI) patients who receive Percutaneous Coronary Intervention (PCI) within 120 minutes from hospital arrival time. Also, more data has been added to make better comparisons of rates. Changes to the overall presentation of the data has made it easier for viewers to navigate through the website. For example, users will now be able to view information for all hospitals, regardless of type, for a selected geographic region.
|Medienpräsenz||sehr gering||sehr hoch|
One of the main complaints after the implementation of the Hospital Compare website was that initially the website was not a good predictor of patient outcomes mainly because of the performance indicators that were used. With the addition of new indicators, the Hospital Compare website should result in being a better predictor of patient outcomes.
|Implemented in this survey?|
The views of the stakeholders have remained constant since the last reporting. The push for modifications to the Hospital Compare website has been by viewers of the website and research pushing for more effort to develop outcome measures.
Initially, Hospital Compare website users were critical about the layout and comprehensibility of the information on the website to the lay audience. However, Hospital Compare seriously considered these criticisms and has made the charts on the website more readable and has created mechanisms for users to easily compare data from different hospitals on the same page. According to the U.S. Department of Health and Human Services, in the April release of the website, users were unable to view and compare all hospitals in a geographic location, but rather had to perform separate searches according to hospital type. This has been corrected.
"What Was New or Different in the June 2007 Release of Hospital Compare?" HHS.Gov. 13 July 2007. U.S. Department of Health & Human Services. 30 Nov. 2007 www.hhs.gov/faq/healthprograms/hospitalcompare/956.html.
|Medicare||sehr unterstützend||stark dagegen|
|Hospitals||sehr unterstützend||stark dagegen|
|Patients/Consumers||sehr unterstützend||stark dagegen|
|AARP||sehr unterstützend||stark dagegen|
Changes have been made to the Hospital Compare website which reflect the criticisms that many users had. There has been an increase in data to better compare rates. The website will continue to update its data with information it recieves each quarter as well as the addition of new measures over time.
Congress is discussing focusing research on comparative effectiveness rather than current research that looks simply at whether or not technologies are effective.
At the beginning of the process, many hospitals were slow and reluctant to report performance data. However, after additional reimbursement was given to hospitals who participated in disclosing data, participation in the data collection increased significantly. Now almost 100% of hospitals participate in data reporting; hopefully public exposure of this data may urge hospitals to achieve higher standards.
Although research has shown that there have been no significant improvements and that the Hospital Compare website is not a good predictor of hospital care, improvements are slowly being made. One study showed that the performance measures that had been initially published on the website were not tightly linked to patient outcomes and efforts must be made to do so. The Hospital Compare website has added more performance indicators and will do so continuously after careful evaluation.
Other improvements that have been made include the display of information and the overall website navigatebility for viewers.
The Hospital Compare website represents an example of reporting data on quality from hospitals. However, many argue that the data that was initially presented on the website was not "user-friendly" in that it was hard to make comparisons among hospitals. Secondly, the performance indicators that were first displayed were limited and studies showed that these performance measures were not tightly linked to patient outcomes.
In 2007, the CMS made changes to the Hospital Compare website by adding data and new performance measures, as well as making the display of information easier to read. For example, comparisons can now be made by selecting "type of hospital" and there is a link to a glossary of terms.
|Qualität||kaum Einfluss||starker Einfluss|
|Gerechtigkeit||System weniger gerecht||System gerechter|
|Kosteneffizienz||sehr gering||sehr hoch|
This website was one of the first of its kind to publish data on hospital performance. As more performance measures are added to the website, the Hospital Compare website should become a better tool in allowing patients to assess hospital performance.The website will continue to have a significant impact in both access to hospital data and ultimately achieving higher standards of health care.
Bolger, Ann, Loren Hiratzka, Harlan Krumholz, Russel Luepker, Eric Peterson, and Veronique Roger. CMS Mortality Reporting and Your Hospital. American Heart Association. 6 Sept. 2007.
Werner, Rachel M., and Eric T. Bradlow. "Relationship Between Medicare's Hospital Compare Performance Measures and Mortality Rates." The Journal of the American Medical Association 296 2006. 2694-2701.
U.S. Department of Health and Human Services. "What Was New or Different in the June 2007 Release of Hospital Compare?" 13 July 2007. 6 Sept. 2007. www.hhs.gov/faq/healthprograms/hospitalcompare/956.html.
Das, Kristina and Gerard F. Anderson
Johns Hopkins Bloomberg School of Public Health