| Idea | Pilot | Policy Paper | Legislation | Implementation | Evaluation | Change | ||
|---|---|---|---|---|---|---|---|---|
| Implemented in this survey? |
Planning in Austria is based on volumes and activity of hospitals and since recently extends to other care sectors. Balancing supply proves difficult owing to fragmented responsibilities in health care. The impact of intensified planning activities on hospital cost growth appears limited in recent years. The effectiveness of supply planning needs to be enhanced by fitting in cost and quality data. More fundamentally, capacity will only become balanced when governance problems are being tackled.
Capacity planning in Austria aims at regulating a balanced supply of quality health and social care services across health care settings and over time. Since the early 1990ies planning of hospital beds on the level of the central government became the most important instrument to streamline hospital capacity, aiming at ensuring financial sustainability and quality through regulating the supply of services in a more systematic way. In the course of the years, planning methods were re-fined. On the basis of the 2005 health reform legislation (Hofmarcher 2004) the current tool (Österreichischer Strukturplan Gesundheit - OSG 2008) valid from 2008 through 2010 has moved towards planning based on service volumes and activity. In addition to the focus on volumes, the OSG 2008 extends planning activities to practically all health and social care settings for the first time. In particular it encompasses:
For the time being the Austrian OSG 2008 is a framework plan for the acute care hospital sector (from which volume data are consistently available since 1997) and concentrates on:
The OSG 2008 further elaborates supply of:
To allow for more flexibility at lower levels of government, detailed planning is done by federal states ("Länder") and is guided by principles of integrated regional provision. Basic planning principles include:
The main objective of the OSG 2008 is to deliver a consistent framework for planning of health and social care services, to be detailed and implemented on the level of regions and/or on the level of individual settings, i.e. rehabilitation and cross-over-points to long-term care. In particular, integrated regional planning aims at:
Already throughout 2000, legislation envisaged that non-compliance of the "Länder" to gradually adjust capacity according to benchmarks as detailed in respective plans will be sanctioned by withholding federal money (in the order of about 120 million Euros). While these sanctions may still be imposed according to stipulations in the current legislation, they were never executed. Rather, they were occasionally used as a threat to encourage compliance. In the context of the OSG 2008 it is also foreseen to expand the possibility to sanction non-compliance to ambulatory care outside hospitals but there are no detailed agreements as yet.
Federal States, Hospital Providers, Patients
| Degree of Innovation | traditional |
|
innovative |
| Degree of Controversy | consensual |
|
highly controversial |
| Structural or Systemic Impact | marginal |
|
fundamental |
| Public Visibility | very low |
|
very high |
| Transferability | strongly system-dependent |
|
system-neutral |
While planning activities on the basis of service volumes are surely innovative, the degree of controversy about implementation likely remains high. There appears to exist a common agreement that planning of capacity is necessary. But many hospital owners, who are also often local politicians are bound by local interest to expand supply - even in areas with a high density of providers, where activity is low and where safe care cannot be guarenteed. Controversy is expected to increase when regional plans incorporate all sectors of care including doctors working in solo-practices. Discussions around the endorsement of the regional plan in Wien gave a taste of this.
Once planning of volumes and services really has diffused and provision is balanced across care sectors, the systemic impact will be high. At the best, allocation efficiency improves along with an optimal level of capacity. However, for better performance of the health care sector to fundamentally emerge from planning, responsibilites for planning of supply needs to be consolidated across health care sectors. Even more importantly, cost and quality data need to be fitted into planning models and incentives need to be developed to have actors in all care sectors to adhere to capacity needs.
Public visibility is rarely high on a national level, even though envisaged changes of capacity on lower level of government often meets fierce opposition through public channels and the media. Local opinion leaders often utilize these channels to resist those changes. Thus, talking about shutting down hospitals or to rededicate their use is frequently done behind closed doors.
As everywhere, planning of health care capacity reflects government efforts to combat over- and under-provision of services or erroneous provision, which likely arises in response to market failures when health care markets are unregulated. The Austrian Structural Health Sector Plan (Österreichischer Strukturplan Gesundheit - OSG 2008) is developed on the level of the central government. It is legally binding for regional health plans to be developed at lower territorial units. Since 1997 planning of hospital capacity along with partial budget caps for public hospitals became the most important policy tool of the central government to ensure financial sustainability and quality care provision. This was accompanied by structural changes, i.e. implementation of state led "treasuries" (health funds) to govern activity based financing of hospital services. While these "treasuries" remained active, the 2005 health reform in addition to that had set-up "state health platforms" that are to ensure co-operative governance and organization of supply of inpatient and outpatient care, as well as ambulatory care services at the level of the federal states ("Länder") (Hofmarcher et al 2007). While during the 1990ies other countries began to experiment with regulated competition between insurers, e.g. in Germany or in Switzerland, Austria´s regulatory efforts remained strictly bound to the supply side in attempts to prepare for regulated competition between hospitals (Hofmarcher/Rack 2006).
Capacity planning: the glue between governance roles in the health sector
Supply of capacity in the Austrian health and social sector reflects the architecture of governance of a decentralized but cooperative Federal State. While central government authority is high in many areas of the health system, the provision of hospital care is delegated to lower levels of government, and that of ambulatory care outside hospitals to social health insurance. In addition, social care is also mainly in the responsibility of federal states ("Länder"). Essentially the central government only resumes oversight and supervision roles in these areas (Hofmarcher/Rack 2006). While hospital care is in the responsibilities of the "Länder", the cost of provision is jointly financed from social health insurance and from federal states ("Länder") after social security legislation was unified in the mid 1950ies.
As everywhere, the health sector began to develop rapidly in the 1970ies with double-digit cost growth in hospitals throughout the late 1980ies and early 1990ies, requiring policy makers and stakeholders to better align service provision with fragmented responsibilities. While efforts to plan hospital capacities date back to the late 70ies, the first binding "Austrian Hospital and Major Equipment plan" (ÖKAP/GGP: "Österreichisches Krankenanstalten- und Großgeräteplan") was implemented in 1997. Binding in this context required the federal states ("Länder") to adhere to a maximum number of beds per specialty as prescribed by the central government. Non-compliance was to be sanctioned via withholding federal money. However, sanctions were never executed towards an individual "Land". On the contrary, commentators have observed that hospital capacity in the 2000 and successor plans were partly even increased even though overall hospital capacity has come down in the last 10 years (see below).
The judicial anchor of planning activities in Austria is legislation coming out of a public contract (Agreement Art. 15a Bundes-Verfassungsgesetz - B-VG) between the central government and federal states ("Länder"). The need for this regulatory instrument emerges from public task sharing between all involved stakeholders on the basis of the constitutional act (Art 15 a B-VG). The first agreement of this kind was implemented in 1978 mainly aiming at bringing expenditure of social health insurance in line with revenues ("Einnahmenorientierte Ausgabenpolitik") .
The current and ninth Agreement Art. 15a B-VG is valid for the period 2008 through 2013. As a rule, the renewal of this contract is synchronized to legislation about fiscal equalization across territorial units (Finanzausgleichsgesetz - FAG 2008). Thus, provisions in this law and the attached Art 15a B-VG contracts define the content and the scope of mutual responsibilities for care provision as well as fiscal relations. This includes a valorised cap of money that finances about half of hospital cost on the basis of an activity based prospective DRG-model (LKF-Leistungsorientierte Krankenanstalten-Finanzierung). Most of this budget which mainly comes from social health insurance is centrally allocated on the basis of fixed population quotas per federal state ("Land") and flows into a specified fund per state (for more details see Hofmarcher/Rack 2006) to be used for paying individual hospitals, i.e. generally called "Fund-Hospitals" which range from providing services on the technical frontier of medicine including teaching hospitals to small hospitals specialized in certain treatments.
Performance-based financing of hospital care has enhanced the capacity to regulate supply
One merit of activity based financing of hospital care in Austria has been that it helped to re-fine planning methods and to finally switch from planning physical infrastructure, i.e. the number of beds per hospital per specialty, to define quantities of services delivered in a certain region:
Does capacity planning advance technical efficiency?
While efforts to plan capacity intensified in the late 1990s, cost efficiency appears to have increased considerably in acute hospital care:
Table 1: What drives cost in the Austrian hospital sector?
|
In € at current prices |
Total Operating Cost |
Total Operating Cost without imputed additive cost* |
Imputed additive cost* |
|||
|
2008 per capita |
AAGR** 98-08 |
2008 per capita |
AAGR** |
2008 per capita |
AAGR** 98-08 |
|
|
Burgenland |
708 |
4,9 |
649 |
4,6 |
59 |
8,7 |
|
Kärnten |
1.220 |
3,5 |
1073 |
3,2 |
147 |
6,6 |
|
Niederösterreich |
957 |
5,4 |
867 |
5,2 |
90 |
8,1 |
|
Oberösterreich |
1.205 |
5,3 |
1020 |
4,6 |
185 |
10,2 |
|
Salzburg |
1.196 |
4,5 |
1062 |
4,1 |
134 |
7,9 |
|
Steiermark |
1.172 |
4,7 |
1041 |
4,5 |
130 |
6,5 |
|
Tirol |
1.155 |
3,9 |
972 |
3,4 |
182 |
7,4 |
|
Vorarlberg |
920 |
3,4 |
840 |
3,4 |
80 |
4,1 |
|
Wien |
1.830 |
2,5 |
1580 |
2,3 |
250 |
4,0 |
|
Total |
1.245 |
4,1 |
1088 |
3,7 |
157 |
6,6 |
|
Memorandum item |
||||||
|
Total expenditure on health |
3,543 |
4,2 |
||||
|
Capital Stock per health employee*** |
89.365 |
2,4 |
||||
|
Gross Domestic Product |
33,833 |
3,7 |
||||
*Imputed additive cost: "Kalkulatorische Zusatzkosten", Kostenartengruppe 08
** AAGR: Average Annual Growth Rate
*** Net capital stock of the "health and social" branch, at current prices per employee of this respective branch (Nettokapitalstock in der Wirtschaftsklasse Gesundheit und Soziales (ÖNACE Rev. 1.1) zu laufenden Preisen pro beschäftigter Person in derselben Wirtschaftsklasse)
Sources: BMG, Statistik Austria, OECD Health Data, June 2009, own calculations
There is excess capacity in the hospital sector but only when viewed in isolation
By international comparison, the Austrian hospital sector is large and appears to even expand:
While Figure 1 (see below) only suggests that high capital intensity is weakly related to a low level of labor intensity it does not automatically indicate excess capacity in the Austrian health sector when viewed as a whole. Moreover, the optimal mix of labour and capital is unknown unless causal effects of this mix on outcomes are investigated across countries. In particular, ambulatory care sectors in Austria may have remained relatively undercapitalized when compared to inpatient care:
Those factors have contributed to capacity rationing in the area of ambulatory care outside hospitals. This is largely reflected by patterns of utilization. For example, demand for primary care physicians has not changed much in recent years while data show that utilization of outpatient care in hospitals has grown as well as demand for technical specialists, e.g. radiology. This may indicate a yet uncorrected level of erroneous provision and unbalanced supply of capacity across the health care sector rather than excess capacity in the hospital sector. Thus, it appears that the issue in Austria is underutilized capacity in inpatient care and inflexible work-time arrangements of all health professionals in all sectors, both preventing optimal utilization of existing capacity from emerging.
Table 2: Predominate provider payment schemes in care sectors in Austria, 2010
|
xxxx= approximately 100% |
Fee for Service |
Per case flat rate |
Per diem rate |
Per capita flat rate |
Global budget |
Wages |
Points on a diminishing scale |
|
Ambulatory care |
|||||||
|
Primary Care |
xx |
xx* |
|
|
|
|
|
|
Specialist care |
xxx |
x* |
|
|
|
|
in some schemes for the number of patients |
|
Outpatient care clinics |
|
xx |
|
|
x |
x** |
|
|
Outpatient care in hospitals |
|
|
|
xxx |
x |
|
|
|
Inpatient Care |
|||||||
|
Acute inpatient care |
xx |
x |
|
|
x |
|
for lower bound lenght of stay tresholds |
|
Long-Term Care |
|
|
xxxx |
|
|
|
|
* per case throughout the billing cycles, usually three months
** if integrated providers, e.g. outpatient clinics owned by sickness funds
Source: Authors compilation 2010

Figure 1: What is the right mix between labour and capital in the health sector?
| Idea | Pilot | Policy Paper | Legislation | Implementation | Evaluation | Change | ||
|---|---|---|---|---|---|---|---|---|
| Implemented in this survey? |
In the mid 2000, policy makers and experts have come to recognize that non-aligned payment incentives and unresolved governance issues across the health care sector have exacerbated the imbalance in the supply chain. This largely emerged as a result of the introduction of the performance-based hospital financing in 1997. At the same time payment schemes in ambulatory care including those for outpatient care in hospitals remained essentially unchanged (see Table 2 above). Fragmented responsibilities in care sectors have so far prevented the alignment of payments of providers on the basis of care episodes.
As a consequence central government stakeholders and representatives of federal states have put forward proposals to better integrate health care planning into all care sectors in the context of regular meetings of the Federal Health Agency ("Bundes-Gesundheits-Kommission-BGK). The BGK was established in 2005 and is the supreme body on the level of the central government in charge of developing policies (see for further details Hofmarcher 2004, Hofmarcher/Rack 2006).
The federal planning and research institute "Gesundheit Österreich GmbH" was commissioned to develop concepts to better integrate health planning with the aim to provide a framework plan, e.g. OSG 2008 to be detailed and specified on the level of federal states in so-called "Regional Structural Plans" - RSG. In line with basic principles in the framework, plan specific objectives and planning principles for each care sector are elaborated (BMG 2009) to adhere to when regional plans are developed. By now all "Länder" have begun to develop regional plans but the degree of progress differs. To date, only two "Länder" (Wien and Styria) have finalized regional plans according the framework plan OSG. In any case, these plans are to be endorsed on the level of regional "health platforms" where all stakeholders across care sectors are required to co-operate. Approvals are being made on the central level and compliance with the framework plan OSG is evaluated.
| Government | |||
| Central government | very supportive | strongly opposed | |
| Federal States | very supportive | strongly opposed | |
| Social Health Insurance | very supportive | strongly opposed | |
| Municipalities | very supportive | strongly opposed | |
| Providers | |||
| Doctors associations | very supportive | strongly opposed | |
| Hospital providers | very supportive | strongly opposed | |
| Government | |||
| Central government | very strong | none | |
| Federal States | very strong | none | |
| Social Health Insurance | very strong | none | |
| Municipalities | very strong | none | |
| Providers | |||
| Doctors associations | very strong | none | |
| Hospital providers | very strong | none | |
On the level of the central government, the development of the OSG is widely supported by medical expert groups coming from all specialties. Their main job is to inform administrators about the development of need in the respective medical area and about changes in technology to be considered. In addition, the development of the OSG is guided by a conceptual framework ("Public Health Action Cycle") where it is suggested that health goals inform planning which is implemented and which feeds into reporting. Reporting about health and utilization is to feed-back into health goals.
By now detailed planning of capacity is done on the level of the federal states ("Länder"). They are required to do so and to adhere to volumes of services as elaborated in the OSG 2008. For example, in November 2009, Wien endorsed the regional plan valid until 2015 and encompassing inpatient care and ambulatory care including outpatient care in hospitals. With regard to inpatient care the plan emphasises an expansion of day care by stipulating a percentage corridor of inpatient stays to be treated as day care cases with the time line until 2015. In this context hospitals are required to submit proposals in spring 2010 how to achieve these targets.
Planning of ambulatory care is based on full-time equivalents per specialty. Reference point is the national average (without Wien) of supply density in 2006. In a second step these values have been adjusted using various variables, e.g. metropolitan factors, demographic factors and structural factors including shifting patient from inpatient care to care settings outside hospitals and interregional migration, the latter being an important factor for metropolitan areas with a high density of university medical centres.
Further, estimates made on the basis of OSG volumes show an increase in future utilization in several areas including radiology. In this context, major restructuring is planned in this area (RSG Wien). By 2015 radiology will be concentrated in specified number of locations without options for doctors and health insurance funds to deviate from this. Successful implementation of these provisions would essentially require many solo-practice doctors to shut down their business or integrate their buisness within certified providers.
The current OSG 2008 foresees assessments about compliance with regulations as put forward. This evaluation aims at helping to further develop the framework plan by focussing on following aspects:
By the end of 2010 a comprehensive revision of the OSG is foreseen and capacity across care sectors will be planned with the timeline 2020.
While not yet published, a preliminary version of the monitoring report indicates that OSG targets as stipulated are probably only partly reached and that heterogeneity of capacity and utilization across the "Länder" has not diminished.
In Austria planning of capacity has changed considerably in recent years and in concert with activity based financing cost-efficiency of hospital care was probably enhanced by planning efforts. A recent review showed that while by now many countries have switched to performance based financing of hospitals, planning is still mostly done on the basis of bed capacity with only England and France forming an exception (Rechel B et al 2009). With its focus on service volumes and activity of providers and the attempt to elevate capacity regulations to all care sectors the central government efforts are in line with internationally recommended strategies concerning capacity planning in health care (Rechel B et al 2010). In spite of this "front-runner" position Austria is taking in this respect, a number of challenges remain to be tackled:
First, capacity and utilization needs to be better balanced across care sectors. In particular, hospitals appear to absorb more demand than is medically justified. This is largely resulting from compartmentalized regulation activities with the central government and the "Länder" being in charge to provide capacity plans in the area of inpatient care and with health insurance regulating care provision outside hospitals. The current provisions in the OSG 2008 aim at targeting this inefficiency but meet resistance from many actors including doctors.
Second, possibilities for the central government to sanction non-compliant behaviour of regional hospital providers appear to be too weak. For example, data show that strong hospital cost growth in recent years appears mostly driven by capital cost (see Table 1 above). In addition, these cost increases are observed everywhere regardless of the initial per capita level. Thus, there is probably no convergence in this respect although overall service provision became more balanced than it was prior to the introduction of the activity based financing. This suggests that investment strategies are often not aligned with stipulated capacity needs and that the central government lacks effective regulatory tools to intervene in spite of intensified efforts. For example, one federal state ("Land") only recently announced to newly construct two hospitals in proximity to each other without justified planning considerations.
Third, government efforts to balance utilization and/or to increase utilization of existing capacity may need to be intensified. Both, activity and cost in sectors outside acute hospital care appear to develop moderately which likely reflects non-aligned incentives and governance issues to be detrimental for a balanced supply of services. For example, fees per case in out-of-hospital ambulatory care grew slower in recent years than cost per case in hospital outpatient care. This appears to result mostly from hesitant growth of the number of cases in solo-practices with providers who substitute diagnostic services forming an exemption, e.g. radiology. Yet, the number of patients in outpatient hospital care grew at a faster rate than in all other ambulatory care sectors. However, the frequencies per patient declined considerably, probably reflecting some cost-saving substitution between care settings. In particular, in the last four years per capita cases in specialist care grew slightly more when compared with case growth in outpatient hospital care. At the same time, the annual growth of cost per case in this setting was more than two times higher than the cost growth per case in ambulatory specialist care.
Finally, and in this context routine postponement of administrative reforms to tackle fragmented responsibilities in governance have been impeding health planning efforts to effectively translate into a optimally balanced supply of services. It further hampers the development of care models to better accommodate what already happens behind veils. For example, excess capacity in hospitals appears to be increasingly utilized to care for an ever increasing number of day care patients. At the same time these patients are financed as hospital cases. However, essentially they are ambulatory day care cases but treated as such "in secret" because they have no "medical home". Thus, health reform efforts must acknowledge this and are to ensure that future care settings combine existing capacity with reasonable episode-based payment models to improve patient-centred care inside and outside hospitals.
| Quality of Health Care Services | marginal |
|
fundamental |
| Level of Equity | system less equitable |
|
system more equitable |
| Cost Efficiency | very low |
|
very high |
Once process and outcome indicators will be fully phased-into capacity plans the level of quality of care is likely to increase. In particular, care likely becomes safer as minimum activity thresholds are specified for each specialty. Ongoing planning efforts may also have helped to decrease the risk of dying. For example, by comparison with other OECD countries mortality due to stroke has declined considerably during a period where the creation of stroke units on the basis of capacity plans was pushed.
No particular impact on equity is expected even though a better balanced supply chain across care sector may have potential to catch those people who are most in need for ongoing preventive surveillance.
Even though improvements of cost-efficiency in the past were possibly leveraged by enhanced capacity planning it is not expected that it will improve further unless excess capital investment comes to a halt and is better coordinated within hospital care and across the care sector. The current planning tools are too weak to deliver this. In particular, in 2009 hospital cost growth has reached an annual rate of six percent after being at 8 percent in 2008 (at current prices). The 2009 growth rate was about four times higher than the nominal annual growth rate reported for the economy as a whole (-1,8%).
BMG, Ed (2009): OSG 2008, Österreichischer Strukturplan Gesundheit 2008, Gesundheit Österreich GmbH, Wien, www.bmg.org.
Eichwalder, Stefan and Maria M. Hofmarcher. "Failure to improve care outside hospitals". Health Policy Monitor, April 2008. Available at http://www.hpm.org/survey/at/a11/2.
Fülöp, G. (2009): Gesundheitsplannung im Kontext des Public Health Action Cycle, Vorlesung MBA Health Care Management, Medizinische Universität Wien, Wien.
Gesundheit Österreich GmbH (2009): gög*Magazin Edition 3-5 (2009), Wien: www.goeg.at.
Hofmarcher M.M., Lietz Ch., Schnabl, A. Weichselbaumer, M (2003): Effizienzanalyse im intramuralen Bereich II, Institut für Höhere Studien, Juli 2003.
Hofmarcher, M.M.: "Austrian Health Reform 2005: Agreement reached". Health Policy Monitor, November 2004. Available at http://www.hpm.org/survey/at/a4/1.
Hofmarcher, M.M., H. Rack (2006): Gesundheitssysteme im Wandel - Österreich, Medizinisch Wissenschaftliche Verlagsanstalt, Berlin.
Hofmarcher, M.M., G. Röhrling, D. Walch. "Integration of care - follow up". Health Policy Monitor, April 2007. Available at http://www.hpm.org/survey/at/a9/2.
MEDPAC (2009): Measuring Regional Variation in Service Use, Report to the Congress, December 2009, Washington D.C..
OECD (2009), Health at a Glance 2009, Paris.
Rechel B et al (2010), Even in tough times: investing in the hospitals of the future, Euro Observer, Volume 12, Number 1.
Rechel B., et al (Ed) (2009), Capital investment for health: case studies from Europe, Copenhagen: World Health Organization.
RSG Wien (2009), Regionaler Strukturplan Wien: http://www.wien.gv.at/gesundheit/einrichtungen/gesundheitsfonds/rsg.html.
Vereinbarung gemäß Art. 15a B-VG über die Organisation und Finanzierung des Gesundheitswesens für die Jahre 2008 bis einschließlich 2013.
Maria M. Hofmarcher
The author is greatful for many valuable comments received by various experts coming from:
Gesundheit Österreich GmbH
Ministry of Health
Wiener Gebietskrankenkasse