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Disease Management

Country: 
Singapore
Partner Institute: 
Department of Epidemiology and Public Health, National University of Singapore
Survey no: 
(7)2006
Author(s): 
Lim Meng Kin
Health Policy Issues: 
Quality Improvement, HR Training/Capacities
Reform formerly reported in: 
Upgrading family medicine
Current Process Stages
Idea Pilot Policy Paper Legislation Implementation Evaluation Change
Implemented in this survey? yes no no no no no no
Featured in half-yearly report: Health Policy Developments 7/8

Abstract

The MOH intends to improve care of common chronic diseases, i.e. their treatment is to be in accordance with established disease management protocols. The aim is to reduce the medical complications which would otherwise arise as the patients age. So far, the MOH has identified four chronic diseases: diabetes mellitus, hypertension, hyperlipidemia, and stroke. The disease management programs for these chronic conditions will be implemented by the end of 2006.

Purpose of health policy or idea

There is a public perception that general practitioners (GPs) only treat minor ailments such as cough and cold and that for "major" illnesses, it is better to seek treatment from specialists. The programme therefore aims to educate the public that GPs are just as good as and less expensive than seeing a specialist. The public would also be assured that the GPs they enroll with are actively upgrading their professional skills, while the GPs will have the chance to demonstrate that patients with chronic illness that require monitoring get better and more responsive services if seen by a regular family physician.

This move should be seen as the first step in an effort to progressively steer patients with chronic diseases and their doctors, mainly by official encouragement and facilitation, towards a model of "seamless" care, whereby hospitals will routinely discharge patients with chronic illnesses to receiving GPs who have enrolled in the programme. The latter will track patients' progress as well as participate in the hospital-run continuing medical education programmes that keep them updated on the latest developments in chronic disease management.  

It should also be seen as part of a larger MOH public-private partnering initiative to rope in private GPs to take care of patients who are in stable condition, thus substantially reducing the burden on overcrowded public hospitals.

It should also be remembered that to enhance the primary care of patients by GPs, the MOH has earlier announced that a Family Physician Plan would be introduced under which MOH would conduct courses for doctors to upgrade their knowledge and increase their expertise and capability in the treatment of chronic illnesses. However, MOH had also stated that it would not coerce all GPs to become family physicians but would leave the speed of this progress to market forces and the doctors themselves to make the choice. (refer to Survey no: 6(2005)).

The benefits, in addition to expected better health outcomes for patients, include expected cost savings.

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Characteristics of this policy

Degree of Innovation traditional rather innovative innovative
Degree of Controversy consensual neutral highly controversial
Structural or Systemic Impact marginal rather fundamental fundamental
Public Visibility very low high very high
Transferability strongly system-dependent system-neutral system-neutral

Political and economic background

Purpose and process analysis

Current Process Stages

Idea Pilot Policy Paper Legislation Implementation Evaluation Change
Implemented in this survey? yes no no no no no no

Origins of health policy idea

There is growing medical consensus that a disease management approach for chronic diseases can achieve better health outcomes. For example, if diabetes is well-managed through good control of blood sugar by having the patients work in close cooperation with their doctors and nurses, serious and costly complications like blindness, kidney failure or foot amputation could be avoided.

Stakeholder positions

GPs and patients have generally welcomed the move. However some GPs who were not happy in the first place with the planned Register of Family Physicians to be implemented sometime in 2007 saw this as yet a move to create two classes of general practitioners - those who are on the register of Family Physicians and those who are not.

Adoption and implementation

Private GPs practicing in ambulatory care clinics will be recruited to sign up with MOH to set up good chronic disease management programmes for their patients. The programmes will affect about one million Singaporeans or one quarter of the total population.

MOH will provide the clinical protocols and also mount a campaign to advice patients with any of these chronic diseases to register with these doctors, who will presumably assume the role of being their family physicians. Success of the programme will depend on good compliance by patients and adherence to clinical practice guidelines by their doctors. Hospital specialists will be enlisted to give professional advice and assistance. Government outpatient polyclinics, which are already familiar with the disease management approach, will expand their existing coverage to benefit more patients.

MOH will monitor and publish meaningful data regularly on its website reflecting the performance, cost and effectiveness of these disease management programmes so that patients can make informed choices when selecting their healthcare providers. Patients enrolled in the programmes will also have easy access to hospital nurses for help. In addition, there will also be a financial incentive, in the form of allowing Medisave to be used for disease management programmes (Medisave was designed primarily to pay for inpatient care).

Details of the scheme are being worked out. The scheme will be implemented by year's end.

Expected outcome

Over the next few months, MOH will consult doctors, patients and other relevant parties on the implementation details. The intention is to implement the scheme before end-2006. It is also expected that the larger group practices will do better as they will have better resources for monitoring and follow-up of patients. The coming years may therefore see a consolidation pattern taking place in the general practice scene.

References

Sources of Information

www.moh.gov.sg/corp/about/newsroom/pressreleases/details.do?id=36962319

Reform formerly reported in

Upgrading family medicine
Process Stages: Policy Paper

Author/s and/or contributors to this survey

Lim Meng Kin

Suggested citation for this online article

Lim Meng Kin. "Disease Management". Health Policy Monitor, April 2006. Available at http://www.hpm.org/survey/sg/a7/3